Cocobet Casino Cookies Policy

At Cocobet Casino, we believe in transparency about how we operate our website and protect your privacy. When you visit cocobet.win, we use cookies and similar tracking technologies to ensure our platform functions correctly, deliver a personalised experience, and continuously improve the services we offer. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Cocobet, we use these files to recognise your browser, remember your preferences, and provide a seamless experience every time you return to our platform. Cookies do not contain personal information that directly identifies you, but they may be linked to personal data we already hold about you.

Similar technologies such as web beacons, pixel tags, and local storage may also be used alongside cookies. Throughout this policy, we refer to all such technologies collectively as "cookies."

Types of Cookies We Use

Our Cocobet Casino platform uses several categories of cookies, each serving a distinct purpose. We have outlined these below so you have a clear understanding of what we collect and why.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. At Cocobet, we rely on strictly necessary cookies to:

• Enable you to navigate the site and use core features such as the Cocobet login and account dashboard
• Maintain the security of your session while you are logged in
• Process transactions and manage your account activity
• Ensure compliance with our licensing obligations under the Curaçao Gaming Authority (CGA), Licence No. OGL/2024/135/0139

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our Cocobet Casino platform. This helps us identify pages that are visited most frequently, detect errors, and improve overall site performance. These cookies collect aggregated, anonymous data and do not identify you personally. The information we gather helps us optimise your experience whether you access us via desktop, mobile browser, or through the Cocobet app.

Functional Cookies

Functional cookies allow our Cocobet Casino website to remember choices you make and provide enhanced, personalised features. For example, we may use functional cookies to:

• Remember your preferred language from our 10+ available localisations
• Store your currency preference (EUR, USD, crypto, and others)
• Retain your gaming preferences and recently played slots
• Provide a smoother Cocobet casino login experience on return visits

Targeting and Marketing Cookies

We use targeting cookies to deliver relevant content and promotional offers. At Cocobet Casino, we want to ensure that information about our Cocobet bonus offers, welcome promotions, free spins, and VIP Club benefits reaches players who are genuinely interested. These cookies may be set by us or by trusted third-party advertising partners. They track your browsing habits across websites to build a profile of your interests, which helps us show you more relevant advertisements.

Third-Party Cookies

Certain features on our Cocobet Casino website are provided by third parties — including game providers such as NetEnt, payment processors, analytics tools, and advertising networks. Our third-party partners may also place cookies on your device when you use our services. We do not control these cookies directly, and we encourage you to review the relevant third-party privacy policies for more information on how they collect and process your data.

Our payment agent, Eris Mundi Limited (Cyprus, HE 462973), and other service providers may use cookies in connection with processing deposits, withdrawals, and identity verification where applicable.

Cookies and the Cocobet App

If you use the Cocobet casino app available for mobile devices, similar tracking technologies may be used within the app environment. These help us deliver a consistent and high-quality experience across all platforms. App-based tracking works in accordance with the same principles set out in this policy, and you can manage your preferences through your device settings.

How We Use Cookie Data

The data we collect through cookies at Cocobet Casino is used for the following purposes:

• Delivering and maintaining a functional, secure website and app
• Authenticating users during the Cocobet slot login and gaming sessions
• Analysing traffic patterns to improve our casino, sportsbook, and live casino sections
• Personalising promotional content, including Cocobet casino bonus offers and leaderboard notifications
• Detecting and preventing fraudulent activity and responsible gambling threshold monitoring
• Complying with legal and regulatory requirements as an operator licensed in Curaçao

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. At Cocobet Casino, you have several options for managing cookie settings:

Browser Settings

Most browsers allow you to refuse or delete cookies through their settings menu. Please note that if you disable strictly necessary cookies, certain features of our platform — including Cocobet login, game loading, and payment processing — may not function correctly.

Cookie Consent Tool

When you first visit our Cocobet Casino website, we present a cookie consent banner that allows you to accept all cookies or customise your preferences by category. You may update your consent preferences at any time by revisiting the cookie settings option available on our site.

Opt-Out of Analytics

You may opt out of certain analytics cookies by using tools such as the Google Analytics Opt-Out Browser Add-on or similar services provided by our analytics partners.

Data Retention

Our Cocobet Casino cookies are retained for varying periods depending on their type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period, after which they expire. You may delete persistent cookies at any time through your browser settings. We do not retain cookie-derived data beyond what is necessary for the purposes described in this policy.

Your Rights and Contact Information

As a user of our casino Cocobet platform, you have the right to access, correct, or request deletion of personal data that we have collected through cookies, in accordance with applicable data protection laws. Our operator, NewEra Information Technology N.V. (Company Number 163214, Curaçao), is responsible for the data we collect through this website.

If you have any questions about how we use cookies or wish to exercise your data rights, please contact our support team:

• Email: support@cocobet.com
• Live Chat: Available 24/7 on our website and app

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically. By continuing to use our Cocobet Casino website after any updates, you acknowledge and accept the revised policy.