Responsible Gaming at Cocobet Online Casino

Our Commitment to Safe Play

Here at Cocobet, we understand that for some players, gambling can become a problem. That is why we have built a comprehensive responsible gaming framework into the very core of our platform. From the moment you create your account, you have access to a full suite of tools designed to help you manage your gaming habits effectively. We are proud to be licensed by the Curaçao Gaming Authority (License No. OGL/2024/135/0139), and our responsible gaming practices align with the highest standards of player protection required under our licence.

We at CocoBet firmly believe that awareness is the first step toward healthy gaming. Before you dive into our slots, live casino, sportsbook, or instant games, we encourage you to set personal boundaries that reflect your financial situation and lifestyle. Remember: gambling should never be seen as a source of income or a way to recover losses.

Tools We Provide to Help You Stay in Control

At Cocobet Online Casino, we have developed a range of practical tools that give you full control over your gaming activity. You can access these features directly through your account settings at any time.

• Deposit Limits – Set daily, weekly, or monthly limits on how much you can deposit into your Cocobet account. This helps you stick to a budget that works for you.
• Loss Limits – Restrict the amount you are willing to lose over a defined period. Once your limit is reached, you will not be able to continue wagering until the limit resets.
• Session Time Limits – Control how long you spend on our platform by setting time restrictions on your gaming sessions. We will notify you when your session limit is approaching.
• Wagering Limits – Cap the total amount you can wager within a set timeframe, helping you manage your activity across all our games.
• Reality Check – Enable pop-up reminders that appear at regular intervals during your session to let you know how long you have been playing.
• Self-Exclusion – If you feel you need a break, we at CocoBet allow you to exclude yourself from our platform for a chosen period — whether that is days, weeks, months, or permanently.
• Cool-Off Period – Take a short break from gaming without committing to full self-exclusion. This gives you time to reflect on your habits.

Recognising Problem Gambling

We at Cocobet Online Casino encourage all our players to regularly reflect on their gaming behaviour. Problem gambling can affect anyone, regardless of age, background, or experience level. Here are some warning signs that may indicate your gaming is becoming harmful:

• Spending more money on gambling than you can afford to lose
• Chasing losses by continuing to play after a losing streak
• Neglecting work, family, or social responsibilities because of gambling
• Feeling anxious, irritable, or restless when you are not gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about how much time or money you spend gambling
• Using gambling as a way to escape problems or negative emotions

If any of these signs resonate with you, please reach out to our support team or one of the external organisations listed below. At Cocobet, we are always here to listen — and we would rather you take a break than continue playing in a way that causes harm.

Protecting Minors

Here at CocoBet, we have a strict zero-tolerance policy when it comes to underage gambling. Our platform is exclusively for players who are 18 years of age or older. We carry out identity verification checks to ensure that minors cannot access our casino, and we ask that all registered players keep their account credentials private and secure at all times.

If you share a device or household with children, we strongly recommend using parental control software to restrict access to gambling websites. The following tools can help you protect younger users in your home:

• GamBlock – gamblock.com
• Net Nanny – netnanny.com
• Kidlogger – kidlogger.net
• Betfilter – betfilter.com

External Support & Resources

We at Cocobet Online Casino are not alone in this commitment — a wide network of organisations exists to support players who need help. If you or someone you know is struggling with problem gambling, we encourage you to reach out to one of the following trusted resources:

How to Activate Responsible Gaming Tools at Cocobet

Activating our responsible gaming features at CocoBet is straightforward and takes only a few minutes. Follow the steps below to set up your personal limits:

1. Log in to your Cocobet casino account using your registered credentials.
2. Navigate to your account profile or settings menu.
3. Select the 'Responsible Gaming' or 'Player Protection' section.
4. Choose the tool you wish to activate — deposit limits, session limits, self-exclusion, and more.
5. Enter your preferred values and confirm your selection.
6. Your settings will be applied immediately. Some increases to limits may require a short cooling-off period before taking effect.

If you need any assistance setting up these features, our customer support team is available 24/7 via live chat or by email at support@cocobet.com. We at Cocobet Online Casino are always ready to help — your wellbeing is our highest priority.

Our Responsible Gaming Principles

At Cocobet, responsible gaming is not just a policy — it is a core value. We are committed to:

• Providing transparent information about odds, wagering requirements, and game mechanics
• Ensuring our promotions, including our bonuses such as the 500 Free Spins welcome bonus and 50% cashback offer, are communicated clearly and fairly
• Training our support team to identify and assist players who may be experiencing difficulties
• Cooperating fully with regulators and external organisations to uphold the highest standards of player protection
• Continuously reviewing and improving our responsible gaming tools and processes